Recently, a coffee shop in Wuhan received a one-star review from a customer for closing promptly at 19:30. After the incident was reported by Jiupai News, it quickly sparked widespread discussion online. The review claimed that staff told the customer to "pack up and get out" before they had finished eating, while the shop responded that it strictly complies with the 8-hour workday under labor law, and after reviewing surveillance footage, found no excessively aggressive language from employees. The owner said they understand customers' desire for later closing hours, but also asked for understanding of workers' right to clock off on time. Netizens' views are polarized: some support the shop's right to close on time as long as it gives advance notice, while others suggest stopping orders half an hour early to avoid conflict. This controversy reflects the real-world tension in the food service industry between employee rights and customer experience. [more…]

The StayReal Cafe at Guangzhou's Parc Central has recently seen long queues at its entrance, with the store packed and orders streaming in continuously. This is not a promotion for a new store, but a farewell—due to the lease expiring and the brand not renewing it, this trendy coffee shop co-founded by Mayday's Ashin and artist No2Good is about to withdraw from Guangzhou. The StayReal clothing store in the same mall closed the night before, while the coffee shop will remain open until October 27. From the opening of its first South China store in 2016, which invited world-class coffee master Lin Dongyuan to show support and saw hundreds of fans queue overnight, to now closing stores one after another due to lease expirations, StayReal Cafe's situation reflects the dilemma celebrity catering brands face between fan economy and the mass market. Some netizens say that if the Guangzhou Parc Central store ends operations, the brand's coffee shops will have only one left in Shanghai. [more…]

Near closing time, the coffee machine has already been cleaned, and at that moment a customer walks in through the door asking if they can have a cup of coffee—such a scene is not uncommon in the coffee industry. Recently, some consumers have reported that they arrived at a coffee shop before the end of business hours to place an order but were refused, with staff saying that the store had already cut off orders early and that the coffee machine would not be turned back on after cleaning. The incident sparked heated discussion online: one side believes that customers should be served during business hours, while the other side sympathizes with coffee workers who do not want to work overtime. How should coffee shops balance service and operations? And how should similar situations be handled properly? This article compiles views from various parties for the reference of coffee enthusiasts. [more…]

Every year during the final exam season at the end of June, coffee shops on university campuses become students' life-saving energy stations. Campus stores of Luckin, Cotti, and others see orders surge, with pickup areas piled high with drinks, and waiting for a cup of coffee often taking nearly an hour. However, a Luckin near a university was unexpectedly empty at noon, with its pickup window blocked and a closure notice posted—staff who had not had a proper rest for two consecutive months simply could not withstand the order pressure of exam week. A Gu Ming milk tea shop on the same campus also temporarily closed. Behind this campus coffee order explosion is both students' preference for value-for-money brands and the revealed dilemma of store staffing. [more…]

Shanghai is home to over nine thousand coffee shops, and its rich coffee culture has made the city one of the most vibrant places for coffee in the country. However, such a large number of shops also means exceptionally fierce competition. Recently, an independent coffee shop that once topped Shanghai's latte rankings suddenly announced it would close at the end of the year, drawing widespread attention from nearby customers and industry peers. The owner admitted that business conditions were not the main reason, but that the thought of stepping away had taken root since the pandemic restrictions were lifted. This incident reflects the survival struggles of independent coffee shops today amid the expansion of chain brands and cutthroat industry competition, and it also prompts a fresh look at the accelerating turnover and renewal of the coffee market. [more…]

A milk tea shop was sealed and ordered to close on the spot by market supervision officials in under a minute—all because the staff said "Welcome" before asking customers to scan the QR code. The incident sparked widespread attention after it was exposed. An official statement later concluded that the law enforcement officers had abused their power and deliberately made things difficult; those involved have apologized and been disciplined. In this issue of coffee news, while we follow this incident, we also remind coffee professionals to be mindful of the boundaries of law enforcement in epidemic prevention and control, and we continue to bring coffee enthusiasts professional coffee knowledge and Front Street Coffee product recommendations. [more…]

One of the most frustrating things about exploring coffee shops is traveling a long way to a café only to find its doors firmly shut. Faced with this awkward situation, the owner of a community café in Nanning, Guangxi, didn't choose to simply apologize and leave it at that. Instead, he cleverly defused customers' disappointment with a self-service "closed-door voucher"—tear off a slip of paper, add him on WeChat, and redeem a free coffee. This approach not only drew attention from netizens but also got many people thinking: besides the coffee itself, what else can a café use to keep customers coming back? This article takes you through this laid-back owner's business ingenuity and his calm response to questions about running at a loss. [more…]

In 2023, China's coffee market size reached 180.6 billion yuan, with chain brands accelerating their expansion—MANNER surpassing 10,000 stores and Luckin and Cotti going overseas—making it seem like a landscape of prosperity. However, in the saved folders on social media platforms, many coffee enthusiasts have discovered that nearly half of the independent coffee shops they once bookmarked now show "closed for business," including many high-quality small shops with thousands of positive reviews. From Beijing, Shanghai, Guangzhou, and Shenzhen to other cities, this phenomenon is spreading. The price wars of chain brands have squeezed the survival space of independent shops, while poor business strategies and a lack of differentiation have also made it difficult for many stores to stay afloat. What kind of preparation and reflection does running a coffee shop actually require? This article takes you deep into the real dilemmas facing independent coffee shops and the ways to break through. [more…]

For many coffee lovers, buying coffee from a regular store every day has become a habit, and some even buy dozens or hundreds of cups in advance at the store to store there and collect them day by day later. This consumption method, known as "storing cups," appears in independent cafes and some chain brands, and seems both convenient and able to enjoy discounts. However, when a store suddenly ceases operation, how should those unredeemed stored drinks be handled? Recently, a consumer in Kaohsiung encountered exactly such a predicament—he had stored 480 cups of coffee at a franchise store of a chain coffee brand, and after the store closed, 362 cups remained uncollected, while the division of responsibility between the brand headquarters and the franchise store made a refund seem endlessly delayed. [more…]

A cup of coffee priced at 6,200 yuan once made a specialty coffee shop in Shanghai's Jing'an District quickly go viral online. However, from its soft opening to the news of its closure, the shop's life cycle was less than three months. This article reviews the rise and fall of that shop, looks back at the "sky-high coffee" phenomenon that appeared in many parts of the country in 2023, and explores the common "BOP auction champion" label behind it. For coffee lovers in pursuit of extreme flavor, besides tasting it in the shop, jointly purchasing champion roasted beans and sharing them with friends is also a rational choice. Front Street Coffee reminds us that the value of specialty coffee should ultimately return to the flavor itself, rather than being a mere price gimmick. [more…]

A coffee shop owner, while looking for a new location to move the store, happened to meet a fellow industry peer who wanted to change careers and was interested in subletting the storefront, and the two hit it off and began negotiations. However, before formally taking over, this peer proposed to first visit the store the owner was currently operating. After the visit, not only did the other party not take over, but instead advised the owner to close the store as soon as possible. After the owner posted this experience online, it sparked resonance and discussion among many coffee industry practitioners. What exactly was the store condition that led the peer to make such a judgment? What does this reflect about the current survival situation of independent coffee shops? This article takes you to find out. [more…]

Many young people dream of opening a coffee shop, but the reality is that cases of businesses being put up for transfer within six months are all too common. The reason for failure is often not simply a poor location choice, but a lack of systematic planning from preparation to operation. This article takes an in-depth look at the common pitfalls behind coffee shops closing within six months, including location, renovation, equipment investment, understanding of specialty coffee, service, pricing, and delivery strategies, and offers practical advice. Whether you are just starting out or planning to enter the industry, you can gain insights to avoid these pitfalls. [more…]

A coffee shop that attracted attention with a suggestive name ultimately paid the price for its marketing approach. In July of this year, a coffee shop named "Doi Coffee" in Huangpu District, Shanghai, was investigated by market regulators for a store name and product names suspected of violating public order and good morals. Several months later, the penalty result has finally landed — a fine of 30,000 yuan, with a heavier punishment due to the severe negative public opinion impact. Now the shop has quietly closed, and the person in charge said business was so poor that they are no longer operating. Behind the incident, it reflects the collision between the bottom line of marketing in the food and beverage industry and the red line of regulation, and has also sparked public discussion about the boundaries of vulgar marketing. Front Street Coffee reminds practitioners that creative marketing needs moderation, and respecting public order and good morals is the way to long-term business. [more…]

Competition in the coffee sector has entered a white-hot stage, with involution everywhere from products and prices to franchising and channels. Data from Canbaodian shows that the coffee shop closure rate is 13.3%, lower than the restaurant industry average of 22.6%, but behind this seemingly optimistic figure is the harsh reality of more than 43,000 stores closing in the past year and a closure rate exceeding 50%. Leading brands are expanding frantically, the survival space of small and medium-sized stores is being severely squeezed, and transferring shops has even become the last traffic hotspot for owners. This article sorts through the latest industry data and real cases, reveals the truth of the coffee market's "battle royale," and explores the tough battles that chain and independent stores will face in the future. [more…]

Police in Jiading, Shanghai recently cracked a coffee shop equipment theft case. The suspect, taking advantage of the shop's temporary closure, impersonated an employee and brazenly hauled away a grinder and a water boiler, with the stolen goods valued at over 40,000 yuan. The amusing twist is that the coffee beans he accidentally spilled during his first offense became the key clue that led police to quickly identify him. This case serves as a reminder to coffee shop operators to always check that doors and windows are locked when leaving the premises, and never to give lawbreakers an opportunity. In daily operations, besides taking security measures, the choice of coffee equipment also deserves careful attention. Front Street Coffee's various brewing tools are favored by many shop owners for their consistent quality. [more…]

Once upon a time, a cup of milk tea was a staple of young people's daily consumption, and the tea beverage sector was once regarded as a hotbed of entrepreneurship. However, the latest data shows that in the past year, about 130,000 milk tea shops across the country quietly exited the market, with an average of more than 350 operators choosing to close their stores every day. Even leading brands such as Heytea and Nayuki's Tea have found it hard to escape store closures for their first outlets in some cities. A peak season that is not peak, cutthroat price competition, and rising franchise risks have plunged this once-booming industry into a deep round of reshuffling. This article, drawing on data from multiple sources including Zhaomen Catering and Jihai Brand Monitoring, analyzes the multiple reasons behind the large-scale contraction of tea beverage stores. [more…]

Many college students embark on the path of entrepreneurship with the dream of opening a coffee shop, but reality is often far crueler than imagination. A young entrepreneur lost 100,000 yuan in just two months of opening her shop and had to close down and sell off her equipment. When netizens saw that she was using what the industry nicknamed a "toy machine"—a fully automatic coffee machine—the comments section erupted. The stark contrast between carefully selected ingredients and mismatched equipment sparked widespread discussion about how independent coffee shops can survive in fierce competition. Meanwhile, the national coffee shop closure rate continues to climb, and the industry shakeout is accelerating. [more…]

Recently, the Starbucks Reserve store next to Xinghai Concert Hall on Ersha Island in Guangzhou was confirmed to have permanently closed after fifteen years in operation, a piece of news that surprised and saddened many regular customers. This store, which opened in 2010, was once one of the most representative coffee shops on Ersha Island. After its lease expired, it quietly withdrew without prior announcement, sparking collective memories among nearby residents and coffee enthusiasts. Meanwhile, Starbucks old stores or specialty stores have also been closing one after another in cities such as Jiangmen, Beijing, Changzhou, and Chengdu, including the city's first pour-over store and old stores that had been operating for more than ten years. For many coffee fans, Starbucks was once the starting point for stepping into the world of coffee. The disappearance of these stores is not just the exit of a shop, but also carries countless personal memories and urban emotions. [more…]

As the year draws to a close, chain brands are accelerating their entry, franchise thresholds keep dropping, and the price war is intensifying. Under the weight of these three pressures, a group of independent coffee shops that have been barely hanging on are hastening toward their end. On social platforms, news of countdowns to closure, store transfers, and coffee machines being sold off cheaply floods the feeds. From shop owners to part-time employees to second-hand equipment dealers, everyone is witnessing this surging wave of closures. Through multiple real cases, this article reconstructs the harsh reality of today's coffee entrepreneurship track. [more…]

The coffee market is undergoing a new round of reshuffling. The number of coffee shops nationwide has approached 200,000, yet the survival cycle of newly opened stores is worrying. A large number of entrepreneurs are pouring into the coffee sector, including both independent coffee shops and franchise stores of chain brands. However, price wars and homogenized competition have caused many stores to bow out quietly within just two or three months. Under the squeeze of giants' low-price strategies, how can independent cafes balance price and distinctiveness? How should franchisees avoid pitfalls? This article provides an in-depth analysis of the reasons behind the wave of coffee shop closures, and, drawing on brand cases such as Front Street Coffee, explores ways to break through. [more…]